You can exchange or return an item within 7 days of receiving it. To do this, you need to write a letter with the subject "Return and indicate the order number" and send it to shop@privatepersons.net, describing the problem and attaching a photo of the product. After receiving a response from the manager, you can send the goods back by mail to the address that the manager will tell you. When returning or exchanging goods of good quality, the presentation and packaging must be preserved. The presence of traces of operation may be the basis for refusing to satisfy the requirements of the buyer.
